Quality Policy for A. Menarini Diagnostics France

A. Menarini Diagnostics France distributes products and services for diagnostics in three main fields:

  • Laboratory Medicine
  • Histopathology
  • Diabetes

A. Menarini Diagnostics France aims to:

  • Maintain a high level of customer satisfaction by:
  • Listening to customer requirements in order to satisfy their expectations
  • Providing customers with high quality products and services
  • Providing the necessary training on the products and services purveyed
  • Providing the support required for the accreditation of laboratories
  • Contribute towards the development of employees’ competence and well-being by:
  • Promoting leadership and initiative
  • Maintaining and enhancing employees’ skills through professional training courses
  • Measuring employee performance levels and acknowledging those which are noteworthy
  • Creating a positive work environment
  • Encouraging transparency and internal communication at all levels of the organisation
  • Contribute towards the development of both products and services by:
  • Actively working alongside suppliers for the improvement of both products and services
  • Guaranteeing the selection of highly technological quality products and services
  • Differentiating the products and services purveyed


The Quality system established in A. Menarini Diagnostics France is an essential means by which the company may guarantee the best possible management of the business, affording an efficient means of effective communication with customers.

Furthermore, vigilance activities, the measurement of customer satisfaction and key performance indicators are integrated parts of A. Menarini Diagnostics France’s Quality Management system, all of which facilitate the accomplishment of company goals.

François Gnemmi
General Manager

Our values

4 values, which have given life to Menarini and shaped its history